The Support of Software

Equipment repair

The Support of cash machines

Outsourcing

Installation

Training

News

13.01.2010

Arcom received certificate of "Bank industrial center"

Arcom received certificate of 'Bank industrial center' which certifies that ARCOM UNIVERSAL EMV POS/SV ver.2.0 software for Pos terminals and Pin-Pads correspond to SVFE_ISO8583_1R38 protocol.

27.04.2009

ARCOM Group obtained a Certificate from Open Way on software.

ARCOM Group obtained a Way4 Certificate on NewWay POS ver.4.0.2 software for terminals UNICAPT 32 equipped by pin-pads.

24.02.2009

Tieto certified Arcom groups' software for EMV card acceptance for Ingenico POS-terminals

Tieto and ARCOM group cooperate in providing banks of Russia and CIS countries with solutions for acquiring execution on Ingenico POS-terminal equipment.

01.12.2008

The solution "Arcus 2" is introduced in the system "Info-Pharmacy"

The hardware-software system 'Arcus 2' on the base of pin-pads 'Ingenico' has been successfully integrated in the cash system of 'Info-Pharmacy' of company 'Alliance Healthcare Russia'.

17.11.2008

"Arcom" and "Alfa Bank" have signed a contract on delivery of POS terminals in 2009.

According to the official results of tender commission on delivery of terminal equipment for 'Alfa Bank' the winner is 'Arcom'

04.10.2008

Strategic collaboration with "Network Systems Group"

Companies ARCOM Group and Network Systems Group have signed the contract on the beginning of the strategic cooperation directed on construction of bank solutions 'on a turn-key basis' in St.-Petersburg and Northwest region.

Service Outsourcing of POS networks

Outsourcing

The majority of the large organizations today, including banks, aspire to get rid of not dedicated kinds of activity, concentrating on development of the basic business. First of all cleaning services, IT and services, including terminal networks support service for company frameworks are deduced beyond the frameworks of the company.

ARCOM Group since 2002 offers services in outsourcing of the core equipment. We carry out works in installation, removal and service of the terminal equipment, providing working capacity of POS-terminals and cash machines 24x7.

ARCOM carry out works in refreshing of the equipment (updating), delivery of expendable materials advertising-information materials.

We have experience in conducting databases including those that use Terminal Management System (TMS), and also TMS with data reservation.

ARCOM Group has own Hot Desk service (support service), allowing to give consultations to terminal equipment users in on-line mode.