The Support of Software

Equipment repair

The Support of cash machines

Outsourcing

Installation

Training

News

13.01.2010

Arcom received certificate of "Bank industrial center"

Arcom received certificate of 'Bank industrial center' which certifies that ARCOM UNIVERSAL EMV POS/SV ver.2.0 software for Pos terminals and Pin-Pads correspond to SVFE_ISO8583_1R38 protocol.

27.04.2009

ARCOM Group obtained a Certificate from Open Way on software.

ARCOM Group obtained a Way4 Certificate on NewWay POS ver.4.0.2 software for terminals UNICAPT 32 equipped by pin-pads.

24.02.2009

Tieto certified Arcom groups' software for EMV card acceptance for Ingenico POS-terminals

Tieto and ARCOM group cooperate in providing banks of Russia and CIS countries with solutions for acquiring execution on Ingenico POS-terminal equipment.

01.12.2008

The solution "Arcus 2" is introduced in the system "Info-Pharmacy"

The hardware-software system 'Arcus 2' on the base of pin-pads 'Ingenico' has been successfully integrated in the cash system of 'Info-Pharmacy' of company 'Alliance Healthcare Russia'.

17.11.2008

"Arcom" and "Alfa Bank" have signed a contract on delivery of POS terminals in 2009.

According to the official results of tender commission on delivery of terminal equipment for 'Alfa Bank' the winner is 'Arcom'

04.10.2008

Strategic collaboration with "Network Systems Group"

Companies ARCOM Group and Network Systems Group have signed the contract on the beginning of the strategic cooperation directed on construction of bank solutions 'on a turn-key basis' in St.-Petersburg and Northwest region.

Service Equipment repair

ARCOM has a special department for equipment repair completed by high quality specialists and the modern diagnostic equipment. Specialists of ARCOM have big experience in payment terminals. Our experience with the equipment of the world leader in the field of POS terminals and Pin-pads - Ingenico is more than 12 years.

If suspicion of failure occur it is necessary first of all to consult with technical support service. We do not have a negative result. In case of impossibility to repair the equipment we replace it.

Basic postulates of the non guarantee repair organization – availability and high quality. Term of post-repair guarantees for the performed works – 1 year. We are ready to sign special contract with partners that have big amount of terminals or pin-pads.